Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information generated through your use of the Service.

Information You Provide

• Account Information: Name, email address, phone number, profile photo
• Service Provider Information: Professional bio, workplace, years of experience, service type, and location
• Debit Card Waitlist Applications: Information submitted when applying for the Tippas Debit Card, including contact details and service provider status
• Communications: Messages sent through the Tippas platform
• User Content: Reviews, ratings, and profile content you choose to share

Transaction Information

• Transaction Data: Tips, transaction history, and related metadata
• Payment Information: Payments are processed securely through Stripe. Tippas does not store or have access to full credit card numbers or banking credentials.

Location Information

• Location Data: With your permission, we collect approximate location data to display nearby service providers. Location data is used only for this purpose and is not retained longer than necessary.

Camera Access

With your permission, Tippas may access your device's camera to allow you to scan QR codes and take profile photos. Camera access is optional and is only used when you choose to use these features. Tippas does not access the camera in the background.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Facilitate tipping and payment transactions
• Connect customers with service providers
• Display relevant service provider profiles
• Process and manage debit card waitlist applications
• Enable optional features such as QR code scanning and profile photo capture
• Send transactional notifications related to tips, account activity, and debit card application status
• Respond to inquiries and customer support requests
• Monitor usage and improve app performance
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations

Messages exchanged within the app are used solely to facilitate communication between users and service providers and are not used for advertising or marketing purposes.

3. Information Sharing

We may share your information in the following circumstances:

With Other Users

• Customers may see publicly available service provider profile information such as name, bio, service type, and location.
• Service providers may receive your name and message when you send a tip or initiate contact.

With Third-Party Services

We use Stripe to process payments securely. Stripe handles payment information in accordance with its own privacy and security standards.

For Legal and Safety Reasons

We may disclose information if required by law, regulation, or legal process, or to protect the rights, safety, and security of Tippas, our users, or others.

We do not sell your personal data.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. Payment processing is handled by Stripe, which is PCI-DSS compliant.

While we take security seriously, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

You can exercise these rights by contacting us at support@tippas.com.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze usage and improve performance

These technologies do not track users across third-party apps or websites for advertising purposes.

8. Children's Privacy

Tippas is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date and post the revised policy on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: support@tippas.com

Company: Tippas LLC.